Can I leave my clothing inside my dresser drawers?
How much notice do I need to give to book my move?
Am I covered for damage if I do my own packing?
What time do the movers arrive at my home?
How will I know the final charges for my move?
How can I get boxes for packing myself?
How might I transport my plants?
How can I get my automobile to my new home?
Am I required to tip the movers?
What items are not allowed in the truck?
What are the possible hidden charges?

 

Can I leave my clothing inside my dresser drawers?
Yes. Dresser drawers that can be removed, hand carried, and replaced can be left filled with clothing and soft goods only. Be sure not to put any fragile items inside the drawers. All other furniture should be transported empty.
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How much notice do I need to give to book my move?
As soon as you have selected your mover, you should reserve dates. You may change the dates, as long as there is availability on the new dates that you choose. Too often, our customers have made the mistake of planning on using our services, but have waited too long to reserve dates. Once we book to capacity, we stop taking moves. By booking your move as early as possible, you’ll be sure to get the dates that you want. Four to six weeks notice is a good idea in the summer months. Three to five weeks notice is appropriate for the winter months. We will always accept short notice moves as long as we have availability.
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Am I covered for damage if I do my own packing?
The advantage of doing your own packing is cost savings, and having the opportunity to purge the things you no longer want. Movers, however, cannot be responsible for your packing skills. If there is no external damage to a container packed by its owner, there will be no liability for damage to the contents. If you have items of value, you should consider having the movers pack them, and be sure to select Full Value Protection before the move begins.
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What time do the movers arrive at my home?
Although our movers generally like to get an early start, circumstances don’t always allow that. You should plan on a start time of between 8:00 and 10:00 a.m., unless other arrangements have been made.
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How will I know the final charges for my move?

How can I get boxes for packing myself?
We make boxes available to our customers who choose to do their own packing. If you are purchasing new boxes, and you live near one of our terminals, we offer delivery right to your home for a modest delivery charge. If you would like to take advantage of our recycled box supply at no charge, they are available on a first come, first served basis. We do not offer delivery of these boxes, so they must be picked up.
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How might I transport my plants?
There are some restrictions on transporting plants from state to state. We are willing to transport your plants as long as they have been inspected by The Department of Agriculture, within ten days of your load date. There is no guarantee that your plants will survive the trip, but it may help to water them more than normal during the week prior to your move.
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How can I get my automobile to my new home?
On long distance moves, your autos can be transported inside the moving van with your household goods, billed by weight, or on a third party car carrier. Your Transportation InternationalRepresentative will be able to discuss the differences in greater detail, and provide you with pricing for each.
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Am I required to tip the movers?
Although it is not required, tipping is common. Unfortunately, the answer to the question of how much to tip is not that easy. Unlike the restaurant industry, there is no standard percent to use as a guide. A gratuity offered to the movers will surely be appreciated no matter how much or how little it is, and no one will be offended if you do not offer a tip. Since the driver assigned to your move is the crew leader, and the manager of your move, you can rely on him or her to distribute your offering amongst the members of their crew.
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What items are not allowed in the truck?
Aerosol cans, ammunition, explosives, flammable items, hazardous chemicals, matches, open liquids, paint, perishables, pressurized cans, thinners, turpentine, and anything that might leak or explode in the truck. Please use common sense. If you think it might not be a good idea to ship something, you are most likely right. It is better to replace potentially harmful items in your new location than to have your possessions ruined by them. You are also responsible for draining the fuel from your lawn mowers or any other machinery. Refillable propane gas tanks for barbeques must be purged and sealed by a local propane dealer.
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What are the possible hidden charges?
At Transportation International, there are no hidden charges, as we discuss your expectations and plans in great detail to uncover all possible charges up front. It is possible, however, to encounter “unforeseen” charges. The two most common unforeseen charges are:

Shuttle Service: Moving household goods long distance is done using very large trucks. If a large moving van cannot get close enough to your home to load or deliver, a smaller truck will be used to shuttle your belongings. There is a charge for this service. Our representatives can determine whether or not a shuttle is necessary at the home that we can see, but not at the home that we can’t see. When in doubt, ask to see a shuttle cost separately, in the event that it is needed.

Packing: If you are planning on doing all of your own packing, we expect it to be done by the time the movers arrive to load your shipment. It is not too uncommon for our self-packing customers to fall short of a full packing effort. Our movers will be happy to finish the packing for you, but remember – there is a cost for this service. Ask your Transportation International representative to prepare two estimates for you, one without packing and one with full packing, so that you get a sense of how your final charges might add up, depending on how much packing you can accomplish.

The importance of scheduling an in-home survey is so that our representative can discuss your needs in person and see what you are moving, thereby creating a detailed and accurate estimate of cost. Our intent is to uncover all of the potential charges up front so that your move is accomplished in the most professional and cost effective manner, and that there be no unwanted surprises.
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